Civil Rights at Los Angeles World Airports
Civil Rights at Los Angeles World Airports
Los Angeles International Airports is committed to a policy of non-discrimination in the conduct of its business, including its Americans with Disabilities Act (ADA) and Title VI responsibilities, and to the delivery of equitable and accessible airport services. Los Angeles International Airports recognizes its responsibilities to the communities in which it operates and to the society it serves.
At Los Angeles World Airports, it is our mission that no guest shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in the receipt of its services on the basis of race, color, sex, religion, age, national origin, or disability, or any other federally protected category as indicated by Title VI of the Civil Rights Act of 1964 and Title II of the Americans with Disabilities Act, as amended. If you believe that you have been excluded from participation in, denied the benefits of, or subjected to discrimination based on race, color, national origin, sex, religion or disability, you may file a complaint with the Los Angeles World Airports’ Title VI or ADA Coordinator, within 180 days of the date of the alleged discrimination, in accordance with Los Angeles World Airports complaint procedures. Please refer to the respective complaint procedures through the links below.
ADA Information
For ADA inquiries or complaints, please contact:
Cassandra Heredia
LAWA ADA Coordinator
Los Angeles World Airports
1 World Way
Los Angeles, CA 90045
Direct: (424) 646-5005| ADAOFFICE-LAWA@lawa.org
For ADA information, please use the links below:
ADA Laws/Policies
ADA Complaint Form
ADA Helpful Links
Title VI Information
For Title VI inquiries or complaints, please contact:
Anny Surmenian
Ethics/Ombuds/Title VI
Los Angeles World Airports
1 World Way
Los Angeles, CA 90045
Direct: (424) 646-7950 | asurmenian@lawa.org
Ethics: (424) 646-6600 | ethics@lawa.org
Ombuds: (424) 646-7621 | ombuds@lawa.org
LAWA Title VI Plan
Title VI Laws/Policies
Title VI Training
Title VI Complaint Form
LAWA Community Participation Plan